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Frequently asked questions

Straight answers about pricing, deadlines, revisions, refunds and privacy.

What does EssayDonkey do?

We write custom papers (essays, research papers, dissertation chapters, case studies and more) and edit drafts, all to the instructions you provide.

Who writes my paper?

A writer matched to your subject and academic level. You can choose a Standard, Master or Elite writer on the order form.

How much does it cost?

Price depends on length, deadline, academic level and writer tier. The order form shows your exact total before you pay.

What deadlines can I choose?

Anything from 3 hours to 20 days. Longer deadlines cost less per page.

Is my paper original?

Yes. Every paper is written from scratch for your order and checked for plagiarism before delivery.

Can I ask for changes?

Yes. Revisions within your original instructions are free.

When can I get a refund?

You get a full refund if your paper is late or if you cancel before work starts, and a partial refund if you cancel after work has started. See the money-back guarantee.

Is it confidential?

Yes. Your name and contact details are never shared with your writer or anyone outside the service.

Which citation styles do you use?

APA, MLA, Chicago, Harvard, IEEE, Vancouver, OSCOLA and others. Choose your style on the order form.

How should I use the paper?

As a reference for study. Use it to guide your own work and follow your institution's academic-integrity rules.

How do I pay?

By card or PayPal through our secure checkout. You can also top up a wallet balance in your dashboard.

How do I contact support?

Message us from your dashboard or email support@essaydonkey.com.

Still have a question?

Email support@essaydonkey.com, or start your order and message us from your dashboard.

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